Privacy policy

Privacy Policy – Valens Beauty

Effective Date: December 29, 2025
Last Updated: December 29, 2025

Privacy Policy

Valens Beauty (“we”, “us”, or “our”) operates this website.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

Information We Collect

When you visit or shop on our website, we may collect the following types of information:

Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

Payment Information

  • Payments are processed securely through third-party payment providers

  • We do not store or have direct access to your payment card details

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate regarding orders, support, or updates

  • Improve website performance and user experience

  • Send promotional or marketing messages (only with consent)

  • Prevent fraud and ensure platform security

Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • Payment gateways

  • Shipping and delivery partners

  • Analytics and advertising services

These parties are authorized to use your information only to perform services on our behalf and must keep it confidential.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze traffic and usage

  • Improve performance and personalization

You may manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

Data Security

We take reasonable administrative and technical measures to protect your personal data.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise your rights, contact us at:
📧 Shopify@valens.ae

Children’s Privacy

Valens Beauty does not knowingly collect personal information from individuals under the age of 16.
If such data is discovered, it will be deleted immediately.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 Email: Shopify@valens.ae